AIT - Taipei Main Office (Photo: Google Maps)

AIT - Taipei Main Office

Address: No. 7, Ln. 134, Sec. 3, Xinyi Rd., Da'an Dist., Taipei City 10659, Taiwan (Google Maps)
Tel:  (+886) (02) 2162-2000
Fax: (+886) (02) 2162-2251

AIT - Kaohsiung Branch Office (Photo: Google Maps)

AIT - Kaohsiung Branch Office

Address: 5F, No.88, Chenggong 2nd Road, Qianzhen Dist.,Kaohsiung 80661, Taiwan (Google Maps)
Tel:  (+886) (07) 335-5006
Fax: (+886) (07) 338-0551
Web: Please click here

For Nonimmigrant Visa questions

By Phone: To receive assistance with the visa application process, applicants can contact the call center. Call center representatives are available Monday through Friday, 8:00 a.m. – 8:00 p.m. (local time) at 7741-7989 or 7741-7998 (in Taiwan) or (+886) 7741-7989 or (+886) 7741-7998 (from outside Taiwan), and in the U.S. (24 hours) at (+1) 703-665-7348.  Please note that the representatives answering calls to the U.S. number will speak English.  The call center is closed on weekends and holidays observed by AIT.

By Email: To contact the call center via email, please write to support-taiwan@ustraveldocs.com. 

Non-Immigrant Visa Unit (NIV)

• Address
  First Floor, Consular Section
  No 7, Lane 134, Xin Yi Road, Section 3, Taipei 106
  (The closest MRT station is Da An on the Wenhu (Brown) Line)
• NIV Unit Contact Information:
  - All inquiries must be directed to the call center.
  - If you have submitted your application to AIT and have been provided an administrative processing case number, you can check the status of your case at any time on the Visa Administrative Processing Case Status page.  Please wait at least 60 days from the date of interview or submission of supplemental documents, whichever is later, before inquiring about cases under administrative processing.

If you wish to apply for a visa, click here for further information.  If you require visa information, please take the time to review our website. If, after reviewing this information, you are unable to find the answer to your question, please contact: visaniv-ait@state.gov. 

Other Contact Information

• Assistance with the Visa Application Process:
  Please write to support-taiwan@ustraveldocs.com. Call center representatives will be available Monday through Friday, 8:00 a.m. – 8:00 p.m. (local time) at 7741-7989 or 7741-7998 (in Taiwan) or (+886) 7741-7989 or (+886) 7741-7998 (from outside Taiwan), and in the U.S. (24 hours) at (+1) 703-665-7348.
  
  Please note that the representatives answering calls to the U.S. number will speak English. The call center is closed on weekends and holidays observed by AIT.
• For Immigration Visa questions, visit AIT, Immigration Visa Services, Email: support-taiwan@ustraveldocs.com
• For American Citizen Services questions (including Notary Services, Social Security Benefit Application, Passport or Consular Report of Birth Abroad Application), visit AIT, American Citizen Services, Email: amcit-ait-t@state.gov
• For Non-Immigrant Visa questions, visit AIT, Non-Immigrant Visa Services, Email: support-taiwan@ustraveldocs.com
• For US education related questions, we suggest that you contact the U.S. Education Information Center
  Web: http://www.educationusa.tw
  Email: feedback@educationusa.tw
  Tel: (+886) (02) 2388-7600
• If you are a journalist seeking AIT media relations contact, please send an e-mail to: Email: AITmedia@mail.ait.org.tw

• For Technical problems (bad links, broken images, failure of services) on this website, please contact the Webmasterat Email: webmaster@mail.ait.org.tw

• For questions not related to visas, American citizen services, media, education, or technical problems,
  Email: Taipei@mail.ait.org.tw